Rate limits & error codes

Every Streampixel REST endpoint shares the same authentication model, error format, and rate-limit philosophy. This page is the single reference for what to expect when a request fails — and how to handle it correctly in production clients.

Rate limits

Streampixel applies per-user rate limits to write-heavy build pipeline endpoints to protect the build manager and downstream streaming infrastructure.

Endpoint	Limit	Scope
`POST /projects/upload-file`	1 request per 2 minutes	Per `userId`
`POST /projects/distribute-file`	1 request per 2 minutes	Per `userId`
All other endpoints	Unlimited (subject to fair use)	Per `userId`

“Unlimited” still means you must behave well. Aggressive polling, parallel fan-out, or repeated retries against any endpoint can be throttled or blocked at the edge. If you need high-frequency reads, contact support so we can scale your account appropriately.

When you exceed a limit, the API returns 429 Too Many Requests with a JSON body explaining when you can retry.

429 Too Many Requests

{
  "message": "Rate limit exceeded. Try again in 2 minutes."
}

Standard error response

Every error response — regardless of status code — uses the same JSON shape:

{
  "message": "Human-readable description of what went wrong"
}

There is no code, errors[], or nested envelope. Always parse message from the JSON body and surface it to operators or logs.

Successful responses (2xx) vary by endpoint and are documented on each endpoint’s page. The error shape above is uniform across the entire API.

HTTP status codes

Status	Meaning	Typical example
`200 OK`	Request succeeded with a response body.	`GET /projects` returns the list.
`201 Created`	Resource was created.	New build accepted by the pipeline.
`204 No Content`	Request succeeded; no body returned.	Internal admin actions.
`400 Bad Request`	Malformed request — usually a missing or invalid field.	`"Missing required field: fileUrl"`
`401 Unauthorized`	`apiKey` is missing or invalid.	`"Unauthorized: Invalid API Key"`
`403 Forbidden`	The authenticated user does not own the target resource.	`"Forbidden: project does not belong to this user"`
`404 Not Found`	The resource does not exist.	`"Project not found"`
`415 Unsupported Media Type`	`Content-Type` is missing or not `application/json`.	`"Content-Type must be application/json"`
`429 Too Many Requests`	You exceeded a rate limit window.	`"Rate limit exceeded. Try again in 2 minutes."`
`500 Internal Server Error`	Streampixel had an unexpected failure.	`"Internal server error"`

Common causes

Required field omitted from the JSON body (e.g., fileUrl, projectId).
Wrong field type (number passed where a string was expected).
Empty string where a non-empty value is required.
Invalid fileUrl shape (must be a public direct download link).

apiKey not included in the request body.
apiKey has been rotated or revoked from the dashboard.
Wrong key for the environment (e.g., dev key against prod project).

userId and apiKey are valid, but the user doesn’t own the projectId.
Trying to act on a project that was transferred to another account.
Subscription expired and write actions are now blocked.

projectId no longer exists.
uploadId not found (deleted or never created).
Webhook URL not configured for the project (returned by Test Webhook).

More than one upload-file or distribute-file call within a 2-minute window.

Retry strategy

The rule of thumb:

Retry on 429 and 5xx.
Do not retry on any other 4xx — the request is wrong; retrying won’t fix it.
Use exponential backoff with jitter so a fleet of clients doesn’t synchronize on the same retry tick.

Pseudocode: backoff retry loop

Node.js

async function callWithRetry(fn, { maxAttempts = 5, baseDelayMs = 1000 } = {}) {
  let attempt = 0;

  while (true) {
    attempt++;
    try {
      return await fn();
    } catch (err) {
      const status = err.response?.status;

      // Permanent client errors — do not retry.
      if (status && status >= 400 && status < 500 && status !== 429) {
        throw err;
      }

      // Out of attempts.
      if (attempt >= maxAttempts) {
        throw err;
      }

      // Exponential backoff with jitter: 1s, 2s, 4s, 8s, 16s ± 250ms
      const delay = baseDelayMs * 2 ** (attempt - 1);
      const jitter = Math.floor(Math.random() * 500) - 250;
      await new Promise((r) => setTimeout(r, delay + jitter));
    }
  }
}

Python

import random
import time

def call_with_retry(fn, max_attempts=5, base_delay=1.0):
    attempt = 0
    while True:
        attempt += 1
        try:
            return fn()
        except Exception as err:
            status = getattr(err, "status_code", None) or getattr(err.response, "status_code", None)

            # Permanent client errors — do not retry.
            if status and 400 <= status < 500 and status != 429:
                raise

            if attempt >= max_attempts:
                raise

            delay = base_delay * (2 ** (attempt - 1))
            jitter = random.uniform(-0.25, 0.25)
            time.sleep(delay + jitter)

Cap your maximum delay (e.g., 60 seconds) and your maximum attempts (e.g., 5). Unbounded retries make incidents worse, not better.

Best practices

Always read message from the response body — never rely on the status code alone for human-friendly errors.
Log the full request and response (with apiKey redacted) when you hit an unexpected error. The body almost always pinpoints the issue.
Honor 429 — if you see one, slow down. Repeatedly hammering a rate-limited endpoint will get the entire user account temporarily blocked.
Treat 5xx as transient unless they persist beyond 2–3 retries spread over ~30 seconds. After that, alert and investigate.
Never retry idempotently destructive calls without confirming success first — for upload-file specifically, if the first call timed out, check the project’s build list before retrying.

Next steps

API authentication

How apiKey and userId work and where to obtain them.

Webhooks

Replace polling with push-based event delivery.

Getting started

Endpoints

Webhooks

Rate limits & error codes

Rate limits

Standard error response

HTTP status codes

Common causes

Retry strategy

Pseudocode: backoff retry loop

Best practices

Next steps

API authentication

Webhooks

​Rate limits

​Standard error response

​HTTP status codes

​Common causes

​Retry strategy

​Pseudocode: backoff retry loop

​Best practices

​Next steps

API authentication

Webhooks

Rate limits

Standard error response

HTTP status codes

Common causes

Retry strategy

Pseudocode: backoff retry loop

Best practices

Next steps