Frequently Asked Questions

What is Streampixel?

Streampixel is a cloud-based 3D application streaming platform that allows users to run Unreal Engine applications remotely with minimal latency. Unlike traditional remote desktop solutions, Streampixel is optimized for high-performance interactive 3D experiences.

What applications are supported?

Streampixel supports any Unreal Engine-based application with pixel streaming plugin enabled. If your application is built using Unreal Engine, it can run on our platform without modifications.

What are the hardware requirements for using Streampixel?

Since Streampixel handles all the processing in the cloud, you only need a stable internet connection and a device with a modern web browser.

Can I integrate Streampixel into my website?

Yes, you can embed Streampixel streams into your website using an iframe.

My application is stuck on Sharpening Pixels & Buffing the Details

This issue is usually caused by network restrictions, often due to a firewall blocking the connection. To resolve it, try accessing the application on a different device or switch to a cellular network to see if the stream works. If it works, then you need to change your firewall settings.

My applications keeps loading forever

Streampixel applications typically start within 10 seconds. If your app is taking significantly longer to load, it may be crashing. Contact our support team for debugging assistance. We can check the logs and help identify the issue.

Does Streampixel support touch input?

Yes, Streampixel supports touch input for mobile and tablet devices. Applications can be customized to include touch-based interactions.

What hardware does Streampixel use?

Streampixel is powered by high-performance RTX 6000 ADA GPUs (Enterprise Equivalent of RTX 4090) with 48GB VRAM, combined with 24-core CPUs and 64GB RAM. This robust setup ensures smooth, responsive, and ultra-high-quality 3D application streaming, even under demanding workloads.

Where are Streampixel's servers located?

Streampixel's servers are located in India, Germany, and USA ensuring optimized performance and low latency for users across different regions.

How do I choose the server region for my project?

When creating a project, you’ll select a server region. All users accessing that project will connect to the servers in the chosen region, ensuring consistent performance.

Does the stream automatically connect users to the closest region?

No, users connect to the region selected during project setup to maintain predictable latency, performance consistency, and compliance requirements.

Can I change the server region after creating a project?

The server region cannot be changed manually after project creation. However, you can submit a migration request by creating a ticket on our dashboard, and our team will assist you with the process.

Which server region should I choose?

Select a region closest to your primary users to reduce latency and improve streaming performance.

Is there a difference in pricing across server regions?

No, StreamPixel maintains consistent pricing across all server regions, ensuring fair and transparent costs regardless of where your project is hosted.